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Introducing Our New Report Center at LDCV

Dear Valued Partners and Customers,

We are excited to announce the upcoming launch of our official Report Center (“Sinmungo Center”) at LDCV. This new Sinmungo Center is designed to provide enhanced support for all your needs. As part of our commitment to providing exceptional service, we are establishing a centralized hub to address your inquiries, requests, and concerns.

While we finalize the setup of our dedicated Sinmungo Center, we understand the importance of immediate assistance. Therefore, we encourage you to utilize the Sinmungo Center provided by our parent company or Lotte Group, which is fully capable of promptly and efficiently handling all your queries, requests for assistance, complaints, and reports of violations.

You can access the Sinmungo Center provided by our parent company here:

Or the Sinmungo Center provided by Lotte Group here:

Your satisfaction is our top priority, and we are committed to ensuring a seamless transition during this period.

We will keep you updated with further updates and announcements regarding its official opening.

Thank you.